Matera is committed to providing you with the best possible customer service experience. Matera is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, to request future contact from Matera, you are required to submit personally identifiable information. This information will be treated as confidential and used for the sole purpose of contacting you regarding your enquiry.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic and trends.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Cookie Use

This website uses cookies to help deliver a personalised experience for the user. Cookies are text files saved on your computer’s hard drive and used to store small pieces of data. This includes data on how you use the website and includes your IP Address.

Analytics services, including Google Analytics, use cookies which transmit information on your use of the website to a cloud service which may not be located within Australia. Google may also transfer this information to third parties where required by law, or where such third parties process the information on Google’s behalf. This website uses Google Analytics and other analytics services for the purpose of evaluating online activity and improving your personalised experience online. Please refer to Google’s Privacy Policy for more information.

By using this website, you consent to the processing of data about you by Google in the manner and purposes set out above. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note if you do this you may not be able to use the full functionality of this website or receive a personalised experience.